Governments around the world are racing to adopt artificial intelligence — not only to modernise services, but to strengthen sovereignty, economic resilience...
— Dan Cox, Senior officer (AI Policy, governance and innovation), Public Services and Procurement Canada
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Generative AI tools are transforming government work. But getting the best results depends on how you instruct them. This course introduces public servants to prompt engineering: the skill of guiding AI to produce useful, accurate and responsible outputs.
By understanding what causes silos and developing strategies for working through them, it’s possible to tackle wicked problems more effectively. This free course will help public servants do just that.
And finally... 🇫🇮
Helsinki clocked zero traffic deaths in 2024 after city officials slowed speeds, added cameras and reworked roads under Finland’s Vision Zero plan. The capital’s calm, clever approach turned policy into real‑world impact — proof that great policy can make streets safer for everyone.
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